Operating serviced accommodation involves considerably more than simply listing a property online.
Pricing needs to respond to demand. Guests expect fast communication. Cleaning must be coordinated between every stay. Reviews need to be managed, maintenance issues resolved and listings continuously optimised.
OGPI provides a fully managed solution designed to take care of these operational requirements while helping your property perform effectively within the accommodation market.
We manage the relationship between property owner, guest and property throughout every stay, giving you one professional point of contact.
Serviced accommodation may offer higher returns than traditional buy-to-let in suitable locations, with potential yields of up to 15%. Returns are not guaranteed and depend on demand, costs and management.
We can market suitable properties across leading accommodation platforms and direct booking channels to increase visibility and booking opportunities.
Nightly rates can be adjusted according to seasonality, local demand, events, booking patterns and market conditions to help optimise revenue.
From pre-arrival communication to check-out, our team manages guest enquiries and provides operational support throughout the stay.
Cleaning and property preparation are coordinated between bookings to maintain consistent standards for every arriving guest.
Regular housekeeping, maintenance monitoring and operational oversight allow issues to be identified and addressed as quickly as possible.
Whether you own one apartment or a portfolio of properties, and whether you live in the UK or overseas, OGPI provides a dedicated local management solution.
We review your property, location, specification and potential demand within the short and medium-term accommodation market.
We can also advise on furnishing, presentation and improvements that may help position the property more effectively for guests.
Once the property is ready, OGPI coordinates its setup for the accommodation market.
This can include professional presentation, photography, listing preparation, property descriptions, amenities setup and booking platform configuration.
We manage the property's pricing and availability across appropriate booking channels.
Rates can be adjusted according to demand, seasonality, local events, occupancy patterns and booking lead time to support stronger overall property performance.
OGPI coordinates communication throughout the guest journey.
This can include booking enquiries, pre-arrival information, check-in instructions, guest support, check-out communication and review management.
During operation, OGPI manages the day-to-day requirements of the property, including housekeeping coordination, linen management where applicable, maintenance reporting, contractor coordination, property preparation and operational checks.
Serviced accommodation requires active management.
We continually monitor bookings, pricing, guest feedback and property performance to identify opportunities to improve the operation and guest experience.
Generating bookings is only one part of successful serviced accommodation management.
The property must be presented correctly, priced appropriately and distributed through suitable channels to compete effectively.
OGPI can coordinate:
Our focus is not simply on achieving individual bookings, but on developing a sustainable operating strategy for the property.
Buy-to-Let offers predictable monthly rent and longer-term tenancies, while Serviced Accommodation provides greater flexibility through nightly or weekly pricing and short- or medium-term stays. Serviced Accommodation generate stronger gross income in high-demand locations, whereas Buy-to-Let offers greater simplicity. However, it requires more active management, including guest communication, pricing, housekeeping, maintenance and booking administration.
| Serviced Accommodation | Traditional Buy-to-Let | |
|---|---|---|
| Income model | Nightly or weekly rates | Fixed monthly rent |
| Pricing | Can respond to demand, seasonality and events | Usually fixed during the tenancy |
| Occupancy | Multiple bookings throughout the year | One tenant or tenancy at a time |
| Flexibility | Availability can be adjusted between bookings | Limited until the tenancy ends |
| Property oversight | Regular cleaning and operational checks | Periodic inspections |
| Management | Can be fully managed by OGPI | Managed by the owner or letting agent |
| Best suited to | Owners seeking flexibility and income potential | Owners prioritising a conventional rental model |
A strong guest experience can directly influence occupancy, reviews and long-term property performance.
OGPI manages the operational journey from the moment a booking is received until the property is prepared for the next guest.
We can coordinate:
Our objective is to provide guests with a consistent experience while reducing the day-to-day workload for property owners.
Presentation is particularly important within the serviced accommodation market.
Guests compare your property not only with other apartments, but also with professionally managed hotels and aparthotels.
OGPI can coordinate furnishing and property setup for owners who require a complete solution.
Our furnishing service can include:
This service is particularly useful for overseas owners and investors purchasing newly completed properties.
From receiving the keys to preparing the property for its first booking, OGPI can coordinate the process locally on your behalf.
Our management service can include property setup, listing creation, pricing management, booking administration, guest communication, check-in coordination, housekeeping, maintenance coordination and ongoing property optimisation.
The exact scope of service will be set out within your management agreement.
Income depends on several factors including location, property size, specification, seasonality, market demand, nightly rates, occupancy and operating costs.
OGPI can assess your property and provide an indicative operating forecast before recommending a serviced accommodation strategy.
Depending on the property and operating strategy, it may be distributed through suitable accommodation and booking channels.
The channels used will depend on the target guest profile and the requirements of the property.
Pricing can be adjusted according to factors including local market demand, seasonality, major events, day of the week, occupancy levels and booking lead time.
The objective is to balance occupancy and achievable nightly rates rather than maintaining one fixed price throughout the year.
OGPI manages guest communication as part of the managed service, including enquiries, pre-arrival information, check-in instructions and operational enquiries during the stay.
We coordinate housekeeping between bookings to prepare the property for incoming guests and maintain consistent presentation standards.
Maintenance issues can be reported through our management operation. We assess the issue and coordinate appropriate contractors where necessary, keeping owners informed regarding significant repairs and expenditure.
Yes. Our serviced accommodation management service is particularly suited to overseas investors who require a UK-based team to operate their property locally.
Yes. We can coordinate furniture selection, delivery, installation, kitchen equipment, linen and final property setup before the accommodation is launched.
No. Suitability can depend on the property’s location and demand as well as the lease, freeholder or building rules, mortgage terms, insurance requirements and any relevant planning or local authority restrictions.
OGPI reviews the proposed property and operating model before recommending serviced accommodation as a strategy.
Whether your property is newly completed, currently vacant or approaching the end of an existing tenancy, OGPI can help you prepare it for the rental market and manage it throughout the tenancy.
Tell us about your property and discover how much rent it could achieve.
